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Guarantees

Know your property is protected with our guarantees

Regulatory Compliance Guarantee

With ever-changing local, state and federal landlord laws, Rental Zebra guarantees leases will always be compliant.

No Onboarding Fee Guarantee

An investor’s first month with Rental Zebra comes with zero onboarding or setup fees. We make it easy to get started without added costs.

Thorough Tenant Screening Guarantee

Rental Zebra guarantees that every applicant undergoes a comprehensive screening process, fully compliant with federal Fair Housing regulations.

Pet Screening Guarantee

At Rental Zebra, we don’t just screen tenants, we screen their pets too!

Tenant Liability Insurance Guarantee

For all residential units, Rental Zebra guarantees tenants will have minimum coverage of $100,000 in liability insurance, bodily injury and property damage for each occurrence.

Tenant Disposition Guarantee

Rental Zebra guarantees a complete move-out disposition within 21 days after tenants vacate in CA and 30 days in OR and TX, according to state laws.

Free Rent Payment Guarantee

Rental Zebra guarantees that every resident has a cost-free method to pay rent. Tenant portals are available 24/7, 365 days a year for direct payment and convenience. Residents may also pay via other methods as desired.

24/7 Maintenance Support

Rental Zebra guarantees that every resident has a cost-free method to pay rent. Tenant portals are available 24/7, 365 days a year for direct payment and convenience. Residents may also pay via other methods as desired.

Maintenance Troubleshooting BEFORE Dispatching Guarantee

Rental Zebra guarantees troubleshooting of all maintenance issues before dispatching a technician to assess damages/repair needs. The majority of maintenance issues are resolved directly with the resident without sending a vendor saving owners money and tenants time.

Vendor Payment Guarantee

Rental Zebra pays vendors three times monthly, as funds are available, ensuring no property liens.

Investor Distribution Guarantee

Renta Zebra guarantees that rent proceeds are paid out to investors on the 15th of each month, or the first business day following a weekend or holiday, once rent has been received.

Financial Transparency Guarantee

Rental Zebra guarantees financial reporting. Investors receive a monthly owner statement with each payout, along with access to up-to-date cash flow and income statements. Owner portals are available 24/7, 365 days a year with all financial documents.

1099s Available ‘On Time Every Time’ Guarantee

Annual 1099s for tax reporting are delivered no later than January 31 for the prior year.